stakeholder customer
Explain the difference between share of customer and customer equity
The difference between total customer value and total customer cost is__________.
Stakeholders bear risks of the organisation whereas customers do not bear risks.
the banker is the banker while the customer is the customer
Supplier supplies product to the customer and the customer buys the product
Explain the difference between share of customer and customer equity
•difference between service and delight
The difference between total customer value and total customer cost is__________.
Difference between Customer Service Standards and Policies and Procedures
Stakeholders bear risks of the organisation whereas customers do not bear risks.
the banker is the banker while the customer is the customer
The vendor sells and the customer buys.
customer, employees, shareholder, and government
Supplier supplies product to the customer and the customer buys the product
Shareholder and stakeholder in a company are the investors and company assets holder respectively. So the wealth maximization in both cases is nothing but increase in the share value for shareholder and company profitability for stakeholder.
•difference between service and delight
The difference between solicited and unsolicited is that solicited is asked for by the client/customer. Unsolicited is something proposed to a client/customer and they did not ask for it