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What are external factors which may impact on customer satisfaction?
External factors that can impact customer satisfaction include economic conditions, such as inflation or unemployment rates, which can affect consumers' purchasing power. Social influences, like peer opinions and cultural trends, also play a role in shaping customer expectations and experiences. Additionally, competition and market dynamics, including product availability and pricing strategies, can significantly influence how customers perceive a brand or service. Lastly, external events, such as natural disasters or global crises, can disrupt service delivery and affect overall satisfaction.
How can poor customer service affect staff?
it makes the staff imbarresd n annoyed because theyre being represented by a awful customer service staff
What is the difference between internal and external customers?
The difference between internal and external customers: Internal customers are employees, suppliers, dispatchers, basically anyone who works or sells for the organisation. External customers are people who walk in off the street or ring in, just consumers with no connection to the organization directly that want to purchase a product/service. The main reason behind internal customers is it can cause a ripple affect on external customers (eg An employee not happy with his/her job will not be as pleasant with the external or other internal customers causing problems for customer satisfaction overall.
What are the environmental forces that affect a company's ability to serve its customers?
= = = "What are some environmetal factors that affect a company's ability to serve its customers?" = An atmosphere of tension can add stress to any company work place environment, over and above the actual work itself. Techniques are needed to ease strife, improve communication and inspire employee's to work well with each other the internal customer will then improve service for the external customer. Best wishes...
How does your behavior affect customer service?
My behavior significantly impacts customer service by influencing the overall experience and satisfaction of customers. Positive, attentive, and empathetic interactions can foster trust and loyalty, while negative or indifferent behavior can lead to frustration and dissatisfaction. By remaining professional and responsive, I can effectively address customer needs and concerns, enhancing their perception of the service provided. Ultimately, my attitude and approach directly shape the customer's experience and the reputation of the service.
What external regulations affect accounting practices?
yes, why not....e.g IMF
How does proffessionalism affect customer satisfaction?
not satisfied with horrace mann insurance customer service suites them not the customer
How internal customer can affect the external customer?
The internal customers can affect the external customers because they act as the ad-promoters and help by giving more information about the quality and services of your business and products. Thus, the external customers get the feed back and if it is positive they are attracted to your products and services.
Describe the seven external factors that affect marketing Discuss the advantages and disadvantages of one external factor when it comes to marketing your product or service?
Describe the seven external factors that affect marketing and business
How can poor customer service affect staff?
it makes the staff imbarresd n annoyed because theyre being represented by a awful customer service staff
What is the difference between internal and external customers?
The difference between internal and external customers: Internal customers are employees, suppliers, dispatchers, basically anyone who works or sells for the organisation. External customers are people who walk in off the street or ring in, just consumers with no connection to the organization directly that want to purchase a product/service. The main reason behind internal customers is it can cause a ripple affect on external customers (eg An employee not happy with his/her job will not be as pleasant with the external or other internal customers causing problems for customer satisfaction overall.
How does external factors affect Mark Spencer?
External factors affect Marks and Spencer in terms of the buying power of customer. The marketing strategies of the company must also adapt to the external factors such as political, economic, technological, legal and environmental factors for the brand to continually thrive in a given location.
What are the forces that affect a companies ability to serve its customer?
= = = "What are some environmetal factors that affect a company's ability to serve its customers?" = An atmosphere of tension can add stress to any company work place environment, over and above the actual work itself. Techniques are needed to ease strife, improve communication and inspire employee's to work well with each other the internal customer will then improve service for the external customer. Best wishes...
What are the internal and external factors in business environment?
Some internal factors that impact the business environment include competitors and business resources. External factors that affect the business environment barriers to entry and government regulations.
What can you do to ensure customer service in the store is fast and efficient?
Customer Service comes from the top down. You need a management staff that is accessible and puts customer service first. Management need to set the example to be followed and need to coach in the moment to address issues that affect customer service. Customers need to be acknowledged and greeted before they get to the register. Employees need to be accessible but not hover. I personally use the Golden Rule in the way I manage and how approach customer service. Without customers, we don't have jobs.
Explain elements of business environment?
A business environment are the internal and external factors that affect a business. Its elements include society, technology, regulations, economy and politics.
How financial implications can affect an organisations offer and customer service expectation?
Financial implications can significantly impact an organization's offerings and customer service expectations by limiting resources available for product development and support. Budget constraints may lead to reduced investment in quality materials or technology, resulting in lower product standards and diminished customer satisfaction. Additionally, cost-cutting measures might affect staffing levels or training programs, which can hinder the quality of customer service provided. Ultimately, an organization's financial health shapes its ability to meet customer needs and maintain competitive service levels.
