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Identify and explain the product support services that a consumer durables manufacturer can offer to remain competitive and for gaining competitive advantage Explain the significance of each support?

A consumer durables manufacturer can enhance its competitive edge by offering product support services such as extended warranties, robust customer service, and maintenance services. Extended warranties provide consumers with peace of mind and encourage purchase confidence, while efficient customer service ensures quick resolution of issues, fostering brand loyalty. Maintenance services, including regular checks and repairs, not only enhance product longevity but also create ongoing customer engagement, reinforcing the brand's commitment to quality and reliability. Together, these services help build trust and differentiate the brand in a crowded market.


Discuss the importance of gathering competitive intelligence?

competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization.


Is a key components of any brand experience is the quality of customer service and support?

e commerce.


Quality circles disadvantages?

Disadvantages of Quality Circles include: 1 lack of management support; 2 time required to implement; 3 failure to hire consultants; and 4 improper composition of Circles.


How will asda achieve there aims?

Asda aims to achieve its objectives by focusing on enhancing customer experience, improving operational efficiency, and expanding its product offerings. The supermarket emphasizes competitive pricing and quality to attract and retain customers. Additionally, Asda invests in technology and digital transformation to streamline processes and enhance online shopping capabilities. Collaborations with suppliers and sustainability initiatives further support its goals.

Related Questions

Do you agree with the argument made by the business leaders in this case in support of the competitive advantage that IT can provide to a business?

no


What are Fundamental roles if information systems in business?

•Support of business processes and operations. •Support of decision making by employees and managers. •Support of strategies for competitive advantage.


How does a company use technology to gain competitive advantage?

Competitive advantage comes from 1. Creative products, which technology may help support 2. Excellence of service, where technology may support with speed and accuracy 3. Customer closeness, where technology may support customer analytics and contact points. 4. Low costs, which technology may support in many ways


How human resource management can be instrumental in helping a company to create competitive advantage?

If we want to proof human resource as an instrument for gaining competitive advantages in a company we should focus on two things, one is competitive advantage and another is human resource management process. We know if any side of a company is more efficient than other companies in between a same industry is called competitive advantage. Competitive advantage is something that means, to achieve the goals how my internal resources support me. Competitive advantage is related to internal resources of an organization. On the other side we know human resource is the most important and most effective resource for any organization. Human resource is something that has no alternative for achieving the organizational goals. By using this tool one organization can gain it's goals The preconditions for achieving competitive advantage are many but low cost and high productivity are the most important for gaining competitive advantages. If a company has a efficient work force or human resource that is technologically advanced and flexible it's may be possible for that company to gain more competitive advantages into the respective industry. By formulating and executing the work force of a company it can achieve its goals and it can also increase its productivity. More productive the company more advantages in the market. Productive company can fulfill the demand of a market. BY: CHARITY YATTS


what is the 40th achievement in learn to fly idle?

you have to support the developer


What are the secondary activities of a firm?

Secondary activities of a firm refer to the support functions that enhance the primary operations but are not directly involved in the production of goods or services. These activities include areas such as human resources, finance, marketing, and IT support. While they do not generate revenue directly, they are crucial for maintaining efficiency, ensuring quality, and facilitating the overall strategic goals of the organization. Effective management of secondary activities can lead to improved performance and competitive advantage.


Identify and explain the product support services that a consumer durables manufacturer can offer to remain competitive and for gaining competitive advantage Explain the significance of each support?

A consumer durables manufacturer can enhance its competitive edge by offering product support services such as extended warranties, robust customer service, and maintenance services. Extended warranties provide consumers with peace of mind and encourage purchase confidence, while efficient customer service ensures quick resolution of issues, fostering brand loyalty. Maintenance services, including regular checks and repairs, not only enhance product longevity but also create ongoing customer engagement, reinforcing the brand's commitment to quality and reliability. Together, these services help build trust and differentiate the brand in a crowded market.


An Advantage and Disadvantage for steam system thnxs?

Steam has the capacity to flow through the system without support of external energy sources like pumps. However, it lacks modulating quality


What did Paul robeson support?

Artistic achievement would help end prejudice.


What are the factors that affect to education?

Factors that affect education include socioeconomic status, access to resources (such as technology and quality teachers), family support and involvement, cultural beliefs and practices, and the overall quality of the education system. These factors can impact a student's academic achievement, motivation, and overall educational experience.


What are some advantages of LG televisions?

LG electronics have a competitive advantage due to their high levels of research and development. They often come out with new advancements which set them apart from other companies.


What are the organizational capabilities?

Capabilities are more likely source of competitive advantage, especially relatively sustainable ones. A key reason for this is that the organization's nurturing and support of core competencies that are based on capabilities is less visible to rival and as such is harder to understand adn imitate. Only when a capability is Valuable,Rare,Costly to imitate and Non-Substitutable is a core competence and is a source of competitive advantages.