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The front office typically refers to the customer-facing part of a business, responsible for direct interactions with clients and customers. This includes roles in sales, marketing, and customer service, where staff engage with clients to promote products, address inquiries, and enhance customer satisfaction. Effective front office operations rely on strong communication skills, product knowledge, and the ability to build relationships, ultimately driving revenue and fostering brand loyalty. Coordination with back office functions is also essential to ensure smooth operations and accurate information flow.

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3w ago

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