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Perishability in services means that they cannot be stored or inventoried, leading to challenges in managing supply and demand. For companies, this can result in lost revenue during periods of low demand, as unsold service capacity cannot be recovered. Additionally, it necessitates careful planning and forecasting to optimize resource allocation, requiring strategies like dynamic pricing or promotions to manage fluctuations effectively. Overall, perishability compels companies to innovate in their service delivery and marketing approaches to maximize utilization.

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How does good customer service benefit the public company?

If a company does not follow through on its promises in relation to customer service, the customer will be dissatisfied with the purchase, leading to 'post purchase dissonance''. The customer will be unlikely to use the services of the company again, but more importantly, they are likely to tell all their family and friends about their bad experiences and in the long term, this will affect the reputation of the company, leading to fewer sales.


How can poor customer service affect a companys image?

Poor customer service can significantly damage a company's image by leading to negative word-of-mouth and damaging customer trust. Dissatisfied customers are likely to share their experiences on social media and review platforms, which can deter potential customers. Additionally, a reputation for poor service can overshadow a company's strengths, making it harder to attract and retain clients. Overall, consistent poor service can lead to decreased sales and long-term brand erosion.


What are the environmental forces that affect a company's ability to serve its customers?

= = = "What are some environmetal factors that affect a company's ability to serve its customers?" = An atmosphere of tension can add stress to any company work place environment, over and above the actual work itself. Techniques are needed to ease strife, improve communication and inspire employee's to work well with each other the internal customer will then improve service for the external customer. Best wishes...


How does the media affect the stock market?

The Media does not affect the stock marketentirely but it has enough potential to disturb it. When the media posts news about any company's impending loss people would start selling that company stocks to avoid losses.


How do front line customer service representatives affect the bottom line of a business?

Customer Service RepsIf a company treats me poorly, I don't go back. Front line representatives are responsible for customer service and as such represent the company. I don't know the philosophy of the owner. I don't know what their markup is. I don't know how much of a product is in their warehouse. The one single most important factor is how the face of the company (sales clerk, cashier, customer service rep) treats me when I go inside their business. AnswerMost businesses today have auto attendant service that handles call forwarding, customized greeting and music on hold service. This ensures that all calls are taken cared off and callers on hold will have the perception of not waiting too long due to the background music played while they are on hold. This impressive call handling function will sure increase response rate from callers and generate additional sales.

Related Questions

How perishability does affect the company of hospitality industry?

Perishability in the hospitality industry refers to the inability to store or save services and products for later use, such as hotel rooms or restaurant tables. This characteristic affects revenue management, as unsold inventory represents lost income that cannot be recovered. Consequently, companies must implement dynamic pricing and promotional strategies to maximize occupancy and sales. The challenge lies in forecasting demand accurately to minimize waste and optimize profitability.


List and discuss the factors outside the company that will affect the pricing decisions of an existing independent mobile telephone service provider in the Australian market?

list two factors that affect the price of a good or service


How does the characteristic of cold blooded animals affect them?

it makes them dance


How does good customer service benefit the public company?

If a company does not follow through on its promises in relation to customer service, the customer will be dissatisfied with the purchase, leading to 'post purchase dissonance''. The customer will be unlikely to use the services of the company again, but more importantly, they are likely to tell all their family and friends about their bad experiences and in the long term, this will affect the reputation of the company, leading to fewer sales.


What characteristic does not usually affect resistance1diameter of the conductor2direction of current flowin the conductor?

2


Multiple genes affect a characteristic such as skin color it is called?

Polygenic inheritance.


What would be a characteristic of life?

From what I can tell, the most prominent characteristic of life is its changeability and unpredictability. These factors affect just about everyone's life, no matter when or where they live or lived.


What feature characteristic of an object does not affect air resistance?

The feature characteristic of an object that does not affect air resistance is the object's mass. Air resistance is determined by the object's shape, size, and speed through the air, but not its mass.


What factors can affect the characteristic properties of a sponge?

Factors such as the type of material used, the density and porosity of the sponge, and the manufacturing process can affect its characteristic properties such as absorbency, flexibility, and durability. Additionally, the shape and size of the sponge can also influence its performance in specific applications.


How does Mr Blowhard's scheme affect the amount of income that the company would otherwise repot NT its financial statements and how doe the scheme affect the company's balance sheet?

how does mr blowhard's scheme affect the amount of income that the company would otherwise report nt it's financial statement and how does the scheme affect the company


What means years of service?

Years of service refer to the amount of time an individual has been employed by a particular company or organization. It is often used to indicate the level of experience and dedication an employee has put into their role over time. Years of service can affect various aspects of employment, such as benefits, promotions, and retirement.


How Financial Implications Can Affect Offer And Customer Service?

Financial implications can significantly influence both pricing strategies and the level of service a company can provide. For instance, if a business faces tight margins, it may offer lower prices to attract customers, potentially compromising service quality. Conversely, strong financial health allows a company to invest in customer service initiatives, leading to enhanced customer satisfaction and loyalty. Ultimately, a balance between competitive pricing and quality service is crucial for long-term success.