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What is total customer benefit?
Total customer benefit is the perceived monetary value of the bundle of economic, functional and psychological benefits customers expect from a given market offering because of the products, services, personnel, and image involved
Describe how you have gone out of your way to exceed a customer's expectations?
There are many ways that you can describe how you have gone out of your way to exceed a customer's expectations. Think of a time that you gave great customer service and describe that time. Perhaps, you helped a customer choose a better item than the one they were interested in. Or you may have alerted your customer to additional products that they would need to put together an item, and helped them find them.
How do companies benefit by offering sustainable products and services?
By improving their public image by supplying the market with their products.
How do you Target customer?
those products which are reliable, feature-able, very comfortable are the target of the customer.
What is the role of an entrepreneur in a mixed market economy?
selling against the competition by creating perceptions of difference and uniqueness in their products and services. They continually seek out customer needs that the competition is not satisfying and find ways to offer their products and services in such a way that what they're offering is more attractive than anything else available.
What is offering a customer additional products called?
how do you offering additional product or services to a customer
Offering a customer addtional products or services is cross-selling?
Yes, that is one definition. It has many names. The most general is "add on sales", where you offer related products from the same company or manufacturer to the customer. Cross selling refers to selling additional products from a different source. Usually your commission comes from the other source.
Who is a passive customer?
A passive customer is someone who makes purchases without actively engaging with the brand or providing feedback. They may not seek out additional information about products or participate in marketing campaigns.
How does your company ensure a 100 customer satisfaction guarantee for all products and services provided?
Our company ensures a 100 customer satisfaction guarantee by offering a refund or replacement for any products or services that do not meet our customers' expectations. We also have a dedicated customer service team that is available to address any concerns or issues promptly.
What are the factors that affect the product mix in a jobbing industry?
Customer demand effects the product mix at companies. Companies try to balance their product offering between customer demand and products that generate profit margins.
How does your company's value-added approach differentiate your products or services from competitors in the market?
Our company's value-added approach sets us apart from competitors by offering unique features, benefits, or services that enhance the overall customer experience and provide additional value beyond what is typically available in the market.
How expensive is AAA Routemaster?
AA Routemaster offers many products and services. Many of these are centered around automotive and travel products. For their retail products they tend to be expensive. Offering little discount in their prices. For their services, including insurance coverage, they tend to be more reasonable and in line with other companies. This is probably explained because that is the main competitive offering of their business while the retail is more of an additional offering.
How can we ensure that our customers experience 100 satisfaction guaranteed with our products or services?
To ensure 100 customer satisfaction, businesses can focus on providing high-quality products or services, addressing customer feedback promptly, offering excellent customer service, and implementing a reliable return or refund policy. Regularly seeking customer feedback and making improvements based on their suggestions can also help enhance the overall customer experience.
What is total customer benefit?
Total customer benefit is the perceived monetary value of the bundle of economic, functional and psychological benefits customers expect from a given market offering because of the products, services, personnel, and image involved
What positive recommendations do you have for improving customer satisfaction?
To improve customer satisfaction, businesses can focus on providing excellent customer service, responding promptly to inquiries and feedback, personalizing interactions, offering quality products or services, and implementing loyalty programs to reward repeat customers.
How does an organisation balance its needs with customer expectations and needs?
An organization can balance customer expectations and needs by offering customers a product that is affordable and something they need. They can also offer new products from time to time, as well as special offers.
What is special about the products that Orian Rugs offer?
Orian Rugs is a company that is committed to offering the best quality rugs to customers at an affordable price. Their products are made out of quality materials and quality worksmanship to ensure the best quality of products are delivered to every customer.
