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Front office operations can face several disadvantages, including high employee turnover, which can disrupt service continuity and affect customer relationships. Additionally, front office staff may experience high levels of stress due to constant customer interactions and the need to handle complaints or difficult situations. Limited decision-making authority can also hinder responsiveness, as employees may need to escalate issues to management for resolution, potentially leading to delays in service. Lastly, reliance on technology can pose challenges if systems fail, impacting efficiency and customer satisfaction.

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