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Strong and positive leadership

It is responsive

There's effective communication

It's trustworthy

Has accurate and strong financial

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Comfort Aidoo

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4y ago

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What are the characteristics of acompany with good reputation for customer service?

the characteristics of a company


Is Royal Bank's customer service well-rated?

Looking online they seem to have a great reputation for customer service. It seems they are a company that really care about their customers and making them happy.


Why customer service important to company?

Customer service is crucial for a company as it directly impacts customer satisfaction and loyalty. Positive interactions foster trust and encourage repeat business, which can lead to increased sales and revenue. Additionally, strong customer service can enhance a company's reputation, attract new customers through word-of-mouth, and differentiate the brand in a competitive market. Ultimately, effective customer service contributes to long-term success and growth.


How does good customer service benefit the public company?

If a company does not follow through on its promises in relation to customer service, the customer will be dissatisfied with the purchase, leading to 'post purchase dissonance''. The customer will be unlikely to use the services of the company again, but more importantly, they are likely to tell all their family and friends about their bad experiences and in the long term, this will affect the reputation of the company, leading to fewer sales.


How poor customer service can have an impact on the reputation of an organisation?

Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers

Related Questions

What are the characteristics of acompany with good reputation for customer service?

the characteristics of a company


Is Royal Bank's customer service well-rated?

Looking online they seem to have a great reputation for customer service. It seems they are a company that really care about their customers and making them happy.


Which appliances stores have the best reputation for good customer service?

Sears is a store which sells appliances and has a reputation for having good customer service. Home Depot also has a good reputation.


How corporate reputation is measured?

Officially, there are no ways of measuring an organisation's reputation. It is the end customer that measures the reputation, if the customers hear rumours of the organisation using child labour, harming the environment, or bad customer service for example, the customer will feel less inclined to purchase anything from that company. On the other hand, hearing about god customer service and environmentally friendly policies, etcetera, then the end customer will feel more inclined to buy from them. In conclusion, we measure reputation by its effects.


How does good customer service benefit the public company?

If a company does not follow through on its promises in relation to customer service, the customer will be dissatisfied with the purchase, leading to 'post purchase dissonance''. The customer will be unlikely to use the services of the company again, but more importantly, they are likely to tell all their family and friends about their bad experiences and in the long term, this will affect the reputation of the company, leading to fewer sales.


How poor customer service can have an impact on the reputation of an organisation?

Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers


Does the chase customer service have a good reputation?

"Yes, Chase customer service have a good reputation and I know this because I have spoken to them in person and over the phone before. They are very willing to help you."


What is EMC Mortgage Servicing?

EMC Mortgage Servicing is a company that provides residential mortgages to clients. The company is located in Texas. EMC Mortgage has an excellent reputation for customer service.


Is tusla home a reliable company?

Tulsa home is a reliable company. They have been in business for quite a while and have a solid reputation. They provide great work and excellent customer service.


What is customer service-?

Customer service refers to the advice and service that is provided by a given company to their customers.


Does El Conquistador offer good customer service?

The El Conquistador resort, located in the Caribbean, does have a good reputation for quality customer service.


What is the impact on Organisations for the loss of service?

The impact on organizations for the loss of service include possible complaints to the press and customer dissatisfaction. It will also result in a loss of earnings for the company and does not do anything positive for their reputation.