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Essentially it is the yield benefits managers see from having implemented quality programmes such as six sigma and TQM. Also, the cost benefit of these types of programmes is very simple which leads to an easy decision for higher management. Crosby who advocated the cost of quality accounting is arguably a driver for the fast uptake of quality programmes as the system communicates quality in managements language. Furthermore, companies can even strive for such programs as four sigma which is hugely beneficial.

In addition, quality management compliments other programmes such lean manufacturing/ kan-ban and MRP systems as the integration of theses truly does give a good mix to remain competitive.

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