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I believe it's all about your intention. Your intention dictates your service. If your mindset is to solve people's problems and not to sell them something, then you will easily be able to provide great service without even thinking about how.

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Lize Jacobs

Lvl 3
4y ago

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Producing a good service means having a good-customer relationship with your customer/client.


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To provide good client service you can: 1.Treat your customers respectfully 2.Follow up on positive and negative feedback 3.Handle complaints and returns gracefully 4.Understand your customers' needs and wants 5.Exceed customer expectations 6.Go out of your way to help them 7.Ensure that you consider customer service in all aspects of your business 8.Know what your customers consider to be good customer service 9.Continuously look for ways to improve the level of customer service you deliver.


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Describe a customer service situation?

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