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Posted in: glossary
Customer satisfaction is affected by customer expectations about the service they will receive. If the customer service they receive is different from what they expected, there is always a danger that customer satisfaction will be lower than expected.
So many organisations try to deliver the same customer service, time after time, so that the service customers receive matches their customer expectations and this gives customer satisfaction.
This does not stop organisations from seeking continuous improvement when customer feedback tells them that there are particular changes to customer service that will increase customer satisfaction.
Posted on: 25 June 2010 by Default Admin
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What else can I help you with?
What contributes to consistent and reliable customer service?
what is Consistent and reliable service
What are the components of good customer service?
· Consistent · Intentional · Differentiated · Valuable
How company procedures contribute to consistent and reliable customer service?
it helps the company
What does service quality entails?
Service quality is designed to find and retain customers. Good service must be consistent for customers. Each customer interaction also provides an opportunity for a service employee to shine.
Is Comcast known for having good customer service?
Comcast has been the recipient of a variety of complaints from customers ranging from poor repair response time, to inaccurate ,unfair billing and rudeness and apathy from customer representatives on the phone.They do not have a consistent record of good customer service.
What contributes to consistent and reliable customer service?
what is Consistent and reliable service
What are the components of good customer service?
· Consistent · Intentional · Differentiated · Valuable
How company procedures contribute to consistent and reliable customer service?
it helps the company
What is consitant customer service?
# basically consitant customer service is the greetings you get and also tjhobhdfznhonhohnfsdo and it is alwastriebgi the same wqbgiof nwehafgtwekgt wriohgioiasshirtl;srhgsauiihdihishitheuwGUWSUFGEGWERUIGHUIhfuaeuwwguhhWHIUOERHRSAIOIhirehioejhbajgbsdreuagfshau\gihruiwegisadguwerwerwerwerxc vjbu also consistent customer service is the same as its spelt you dum F*C*
What is consistent and reliable customer service?
Most organisation provided special training to customers service staff to ensure that each person has the same opproach.
What does service quality entails?
Service quality is designed to find and retain customers. Good service must be consistent for customers. Each customer interaction also provides an opportunity for a service employee to shine.
What is service flow?
Service flow refers to the sequence of steps that a service follows from initiation to completion. It outlines the interactions between the service provider and the customer, detailing how a customer's request or need is addressed and fulfilled. Having a well-defined service flow helps ensure a consistent and efficient delivery of services.
Is Comcast known for having good customer service?
Comcast has been the recipient of a variety of complaints from customers ranging from poor repair response time, to inaccurate ,unfair billing and rudeness and apathy from customer representatives on the phone.They do not have a consistent record of good customer service.
How do you deliver consistent customer service?
Be patient and listen to what the customer wants/needs. Have a good attitude and be positive. Recognize a Sales opportunity and establish a trusting relationship and go above and beyond to maintain customer satisfaction.
Where is the laptop store that offers the best customer service in San Francisco?
Best Buy is the best laptop store in San Francisco. They offer fast, friendly and efficient service. The customer service is consistent and they offer a variety of laptops to choose from, while providing professional guidance.
How do you define customer service?
define what customer service define what customer service
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
