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The JD of a CSA in SM Shopping Mall is to attend with excellence the needs or queries of their walk-in customers. He or she could be able to translate the walk-in customers into a possible revenue and income generative for their group. As an SM CSA, he or she should be able to deliver quality customer experience that their client may not forget. Customer retention should always be observed by the employees.

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What makes a good customer service assistant?

good customer assistant should always be happy to assist the customers with all enquires and complaints.a good customer tries to find the solution of the enquires no matter how difficult it is.customes like to a service assistant smiling all the time,which you love and care for your position.thanks


How does the role of a Stock Movement Assistant contribute to excellent customer service for Debenhams?

They contribute to excellent customer service by making sure the stock is there on time.


What is the relevance of good customer service?

Good customer service leaves a lasting impression on the customer. If you exceed the expectations of the customer in regards to the service they receive this will impact how they view the store or company. As a customer service assistant, you are the front line of that store therefore you have to represent the image and brand of your company.


What tasks are covered in the job description for customer service roles?

The customer service role entails that you can resolve either product problems or service problems. They also help customers by providing the basic product or service information.


What are the duties and responsibilities of customer service assistant?

A customer service assistant is responsible for addressing customer inquiries, providing information about products and services, and resolving complaints in a timely manner. They must maintain a positive attitude, ensuring customer satisfaction while effectively communicating both verbally and in writing. Additionally, they may handle transactions, process orders, and keep accurate records of customer interactions. Strong problem-solving skills and the ability to work collaboratively with other team members are also essential.

Related Questions

Describe good customer service in retail?

My one word description to retail customer service is hospitable.


What makes a good customer service assistant?

good customer assistant should always be happy to assist the customers with all enquires and complaints.a good customer tries to find the solution of the enquires no matter how difficult it is.customes like to a service assistant smiling all the time,which you love and care for your position.thanks


How does the role of a Stock Movement Assistant contribute to excellent customer service for Debenhams?

They contribute to excellent customer service by making sure the stock is there on time.


What is the relevance of good customer service?

Good customer service leaves a lasting impression on the customer. If you exceed the expectations of the customer in regards to the service they receive this will impact how they view the store or company. As a customer service assistant, you are the front line of that store therefore you have to represent the image and brand of your company.


What type of education is generally required for customer service assistant jobs?

The type of education generally required for customer service assistant jobs is a High School Degree or higher. You need to also be at least 18 or older.


What are teh Mystery Shopper Customer Service in Oman?

Undercover Mystery Shopping Consultancy Oman


What is the difference of a costumer service assistant to costumer service representative?

There is no difference. Costumer service is all about helping the costumer find the right costume for the customer.


What websites can shopping assistant jobs be located?

The best websites to find shopping assistant jobs are Monster, Indeed, and National Career Service. These websites can help one locate a job in their area and any other job as well.


What tasks are covered in the job description for customer service roles?

The customer service role entails that you can resolve either product problems or service problems. They also help customers by providing the basic product or service information.


What is job description of customer service agent at airport?

Ans.To understand the need and requirement of customer and fulfil them in a polite and professional manner.


What types of questions were asked on the survey?

The survey asked questions related to customer satisfaction, product preferences, shopping experiences, and brand loyalty. It also gathered feedback on customer service, pricing, and overall shopping experience.


What is the criteria of the sales assistant position?

There is no formal degree that is required to become a sales assistant. Sales assistants should have a customer service background and some experience with sales.