Staff knowledge of products and services refers to how well employees understand the features, benefits, uses, and value of the items or services their company offers. This includes knowing product specifications, pricing, warranty policies, service terms, target customer needs, and common problems or solutions.
When staff are knowledgeable, they can confidently assist customers, answer questions accurately, recommend the right solutions, and build trust. It also leads to better customer experiences, faster problem resolution, and stronger sales performance. In both retail and B2B settings, well-informed staff are critical to delivering quality service and maintaining a company’s reputation.
Organisational procedures help staff to identify and use available opportunities to promote and enhance services and products to customers by
Organizational procedures provide a structure that can include an awareness of way to promote add on services and products. Organizational procedures can help staff recognize when an opportunity to increase sales presents itself.
a process for developing and sustaining a knowledge base of relevant products, services, and technologies.
convenience products, shopping products, specialty products, unsought products, industrial products, materials and parts, capital items, supplies and services
products are tangible whereas services are intangible.... products can be bought ,services can be felt.... products are non-perishable,services e perishable... products are non-ephemeral....services are ephimeral... products are countable, services are not countable.... products can be owned.. but service cannot be owned......
It is important that all the staff working in a company are aware of any problems or trends involves specific products and services. In order to make all the staff aware, managers can hold meetings, send emails, or call the staff to make them aware of problems.
There are a few types of products and services that are offered by Gleim. They are a knowledge base. In other words, they would include accounting, aviation, and college prep.
Organisational procedures help staff to identify and use available opportunities to promote and enhance services and products to customers by
Organizational procedures provide a structure that can include an awareness of way to promote add on services and products. Organizational procedures can help staff recognize when an opportunity to increase sales presents itself.
Defence Services Staff College was created in 1905.
a process for developing and sustaining a knowledge base of relevant products, services, and technologies.
The process of converting basic scientific knowledge into usable products is called technology transfer. It involves taking research findings from scientific studies and developing them into practical applications, products, or services that benefit society.
What arrangements does your company have to ensure existing staff HSSE knowledge is up to date
Technology. It refers to the use of scientific knowledge, tools, and techniques to invent or improve products and services for the benefit of society.
The products services by Newark In One are many. Some of the products services include: customer services, live support, calibration services, free re-reeling and thousands of different products.
We prioritize quality by using trained staff, eco-friendly cleaning products, and systematic cleaning processes. Our team is dedicated to maintaining high standards, and we encourage client feedback to continuously improve our services. aucklandcleaningservices
National Association Medical Staff Services