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Customer Care Representative has a great role since the financial and operational activities can be affected if Customer Care Representative do not behave properly.

-By Rasbin Rijal

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14y ago

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If the Customer Service rep answering your call is in a foreign county is it illegal for you request to speak with a customer service rep in the US?

Ask for a customer service rep. who speaks English well. That's what I do and I get someone who I understand and who understands me.I'm sure it couldn't be illegal to ask, but for some companies, there may not be any reps in the US.


Who is a customer service or customer relations officer?

This is the person who oversees customer service in general. The "officer" is the person who determines customer service policy - for example, how far the company can go to satisfy a customer, what constitutes how much a rep must take from an abusive customer, etc. It's a multi-faceted position focused on three sides: the customer, the company, and the customer service representative. This person will also, in the event a junior rep cannot answer a question, steps in with a mutually satisfying answer for all parties. After which, the officer will make sure the junior rep is sufficiently trained to handle the issue independently in the future.


What is another title for a customer service manager?

Customer Relationship Manager Customer Solution Manager Customer Account Manager Customer Care Manager Client Care Manager Customer Experience Manager Client Care Manager


What are customer care duties?

Customer care duties are making sure the customer is taken care of first and foremost. They resolve problems, answer questions, return items and make sure the customer has a good experience.


Customer care definition?

Customer care is also known as customer service. It is the provision of service to customers before, during, and after a purchase.

Related Questions

What is the role of information management to customer care management?

its role to assist the customer care in caring out the manegerial activites eg planning, organizing etc


Where is the tmobile customer care center located?

I asked this question of the T Mobile rep. Answer "...we're not allowed to say." This is never a good thing.


wanting to apply for customer service rep that was in paper on 08/07/11?

wanting to apply for customer service rep that was in paper on 08/07/11


If a Slaes Rep get a customer approved to lease a car Do that Sales Rep still get commission?

Yes the sales rep would get commission on the transaction because a lease is a commissionable transaction. Sales reps also get commission if a customer finances a car through the dealership.


If the Customer Service rep answering your call is in a foreign county is it illegal for you request to speak with a customer service rep in the US?

Ask for a customer service rep. who speaks English well. That's what I do and I get someone who I understand and who understands me.I'm sure it couldn't be illegal to ask, but for some companies, there may not be any reps in the US.


What are the role and responsiblity of customer care executive at airport?

A customer care executive at an airport is responsible and in charge of all customer complaints. They use their skills to quickly resolve and deescalate problems. If they are an executive, they more than likely are responsible for ensuring the staff does as well.


How much does t-mobile pay call center customer service rep in Richmond VA you just applied for csr general care position?

probably $12-$16/hr. DOE


What is your greatest strength and weakness as customer service rep?

Only YOU can answer this question about YOURSELF.


Who is a customer service or customer relations officer?

This is the person who oversees customer service in general. The "officer" is the person who determines customer service policy - for example, how far the company can go to satisfy a customer, what constitutes how much a rep must take from an abusive customer, etc. It's a multi-faceted position focused on three sides: the customer, the company, and the customer service representative. This person will also, in the event a junior rep cannot answer a question, steps in with a mutually satisfying answer for all parties. After which, the officer will make sure the junior rep is sufficiently trained to handle the issue independently in the future.


What are the advantages of customer care?

why should customer care be improved?


Holiday rep job role?

Apply online


Mobikwik Customer Care-Number------9832977498--9679854599?

Mobikwik Customer Care-Number-- 9832977498--9679854599 Mobikwik Customer Care-Number-- 9832977498--9679854599 Mobikwik Customer Care-Number-- 9832977498--9679854599 Mobikwik Customer Care-Number-- 9832977498--9679854599 Mobikwik Customer Care-Number-- 9832977498--9679854599 Mobikwik Customer Care-Number-- 9832977498--9679854599