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To improve your performamce you should ask your employees what they think would help. They are the people that are doing the work, they are the backbone of the company. Ask their opinion and listen to the suggestions, those who are dedicated to the company will try to improve it. This will also maintain the image of the company. Hopefully it's a good image to maintain but why wouldn't you try to improve your image as well. People are more likely to be more productive at a company that they are proud of over one they are not.

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Why is it important that reports on customer service contain recommendations?

The reason why it is important that reports on customer service contain recommendations is because without them, services would not improve. There is always room for improvement when it comes to customer service.


Are there areas of your performance in which you could improve?

Yes there are always area's where someone can improve. For example, you can make an improvement with time management. You can manage things betters.


Will marketing sales training help me improve my sales performance?

Yes, marketing sales training would probably help you improve your sales performance. Try to choose a program that can be customized to the specific type of product that you are selling to obtain the best results.


Scope of operational research?

Operational research will help businesses improve their business operations. Researching efficient business operations will improve the business's performance within the industry.


How can monitoring customer service improve customer satisfaction?

Merely monitoring customer service will not improve customer satisfaction. The key element that needs to follow the monitoring, is providing solutions to improve customer service based on recommendations from the customer and/or the monitor identifying where improvements need to be made, and then making the change. If you remove barriers and problems that fetter the customer, they will have a positive experience (satisfaction) with the organization.

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