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Selling involves 3 aspects. 1 - finding the customer. 2 - understading the customer, and 3 - servicing the customer.

Often the contact is the easy part, and once you know what the customer needs, servicing should be what you're good at. Often #2 - understanding the customer is the hardest. This involves psychology, timing, and asking many questions and digging as much as you can to get at the underlying needs of the customer. Often these may be needs they themselves are not aware of.

Good luck.

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14y ago

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