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There are several kinds of hotel customers.
First are business travelers. They travel on expense account, mostly, so they're looking for a hotel close to the place they're doing business, which is secure so they don't have to worry about kidnappings and robberies, that's clean and comfortable with food available either in the hotel or close to it, some leisure activities like a gym or pool, and at a price that's in line with the other hotels in the area.
Leisure travelers want the same things, but they're paying for it themselves so they want the best price they can get.
There are customers who use the conference rooms and ballrooms. They need enough parking to deal with their expected crowd, and they want a good food service department to bring coffee and pastries.
Wedding customers want a good planner.
There is one other kind of customer, and they could be any of the above: the Luxury customer. A Luxury customer expects to be pampered and only the best of everything, and has the money to pay for it.
What else can I help you with?
What strategies to attract customers in the hotel industry?
The most common strategy of hotel industry to attract more customers is having a promo such as discounts and early bird booking.
What are the tangible cues or indicators on hotel of quality from customers perspective considering the line visibility?
b
Why should you understand your customers?
There is need for hotel managers and staff to understand their customers if they must make progress and also increase customer base.understanding your customers mean understanding their needs,complains,personalities,capabilities etc.
What is the mission statement of intercontinental hotel?
They will want to better serve customers all over the world. They can bring a unique experience because of all the different customers they come in contact with.
Why front office department is the back bone of hotel?
Front office department is the back bone of hotel because they are the ones who first to impress and give the best face to satisfy customers. Give the insights of the hotels.
What are the external customers for marriott hotel?
Customers, business customers, tourists etc
What is reservation in a hotel and why is it important?
reservation is an agreement between the customers and the hotel, the hotel must keep the type of rooms, the number of rooms and special needs at the particular time that the customers request for using during they stay in in your hotel.
Who is the most important person in a hotel?
I think customers of the hotel are the most important person of the any hotel. A hotel is like a well oiled machine the one department cannot exist without the other and customers will be the result of that.
What is the address of Le pavilion Hotel?
Le Pavillion Hotel is a four star hotel located at 833 Poydras St, New Orleans, LA 70112. This hotel has received 89% positive vote from its customers on tripadvisor's customers review.
How do you deliver to your quest in your role at the hotel?
by serving the customers! ]
What strategies to attract customers in the hotel industry?
The most common strategy of hotel industry to attract more customers is having a promo such as discounts and early bird booking.
How does the hotel meet its objectivesAdansonia hotel?
A hotel is able to meet its objectives by serving and cooking very delicious foods that will keep their customers.
A man who serves customers in a restaurant called or hotel a?
a waitress
Can hotel employees date customers?
some can and some cant
What are the responsibilities of the customer relationship officer in hotel?
to have *relationships* with customers
What equipment needed to open a hotel?
heating, ventilate and boiler are the main
What are the background use of computer in hotel industry?
The computers are used for billing purposes and keep track of menu orders from hotel customers and also the details of domicile and offices of customers for future review
