Value-added activities are defined from a customer viewpoint because they directly contribute to fulfilling customer needs and enhancing their experience. By focusing on what customers perceive as valuable, businesses can prioritize efforts that improve satisfaction and loyalty. This customer-centric approach ensures that resources are allocated effectively to activities that drive genuine benefits, ultimately leading to better competitive advantage and profitability.
Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.
A term defined as an item or feature a customer is willing to pay for is value. Products, services, and goods are other terms that can be used when talking about something a customer is willing to pay for
Value
value
Value
Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.
A term defined as an item or feature a customer is willing to pay for is value. Products, services, and goods are other terms that can be used when talking about something a customer is willing to pay for
Value
Value
Value
Value
value
Value
Value
Value
value
Value