answersLogoWhite

0

Sometimes, meeting a client's special requirements might seem impossible. It might be that your service or facility is not equipped to meet their needs. Nevertheless, the initial contact with the client is crucial and conveying a willingness to assist is the firs step.

A warm, friendly manner is the key. Clients will quickly feel at ease, enabling them to see as a person who is genuinely interested in helping them. They will quickly pick up from your body language if you display an unwillingness to assist them.

If a client decides you do not have a relevant service or you cannot meet their requirement, you can politely inform them where they might find the service they are looking for and redirect them. They could be potential clients next time if they are pleased with the service they received.

It can also:

1.Increase customer loyalty

2.Increase the amount of money each customer spends with your business

3.Increase how often a customer buys from you

4.Generate positive word-of-mouth and reputation

5.Decrease barriers to buying (for example, if your business has an excellent reputation of customer 6.Service for refunds, you're more likely to entice a hesitant buyer to purchase from you).

User Avatar

Arely Tromp

Lvl 10
3y ago

What else can I help you with?

Related Questions

Why is teamwork so important in customer service?

because, the guest to give a good service and this service is a prepair for the in a team...so teamwork is a important


What is important to you a guest at Tim Hortons?

for me is good in service and good food


What do you believe are the keys to good customer service?

Good costumer service key is good economic knowleg , without good economic knowlege we can't give good service, so most economie is the most important for good service


What is important a good product or friendly fast service?

Friendly fast service. Why, because if you have a good priduct but not a good service, why would people buy it? Whereas if you have a not so good product but an absolutley fast and friendly service, then people might be tempted to but it!


Why is organisation procedures important to give good customer service?

cause organisation is good


Why is image important and how does image help to promote good customer service?

How is emage important to customers and why?


How can you tell if you have a good telephone service?

Good telephone service is very important. The best way to tell is by the quality of sound on both ends of your line.


Is Siebel a good customer management service for a company as important as Oracle?

Siebel is a good customer management service for a company as important as Oracle. As a matter of fact the Seibel CRM software is produced by the Oracle company.


Why do you think great customer service is s important to us at starbuks?

Without good customer service, no matter how good the product is, people wont enjoy going to Starbucks if the service isn't acceptable.


When choosing a phone service, would finding out the coverage area of service be important to ask?

When choosing a phoen service it's always important to find out about the coverage area. If you dont' have good coverage in your area avoid that provider.


What is the most important part of a sales associate job?

provide good customer service


Why is effective customer service important?

Because customers are important. Why important? Because you have to have your customers to earn money. If you don't give them good services they won't come to you again AND they will persuade others not to come to you. So by giving bad service you will lose your customer and your future customers, but by giving good service you will get new customers and never lose any customer.