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How do you handle a mistake with a customer?

just apologize to the customer


How would you handle an angry customer if you gave her the wrong change?

Give her the correct change and apologize.


Describe a time when you solved a problem for a customer but the customer was not happy with the solution How did you handle the situation?

There are many times when people solve a problem for a customer but they do not like it. They simply just have to apologize for making the customer unhappy.


How do you answer how do you handle guest complain in a job interview?

You probably know how to deal with unhappy customers already. You acknowledge the problem, apologize for it's occurring, listen to the customer's issues and opinions, and ask him how he would like you to resolve the problem. Do everything you can to retain a customer. That's pretty much by the book. Any customer service class will teach you that stuff. If you can recite it to an interviewer, you will have satisfactorily answered his question.


How would handle angry customer?

Say to them "I apologize, Sir/Ma'am." Then, you help them or get someone to help them with the problem they're having. Also one way is to give the customer the reason and look at his or her eyes permanently ! Yeah, and always show them respect..


How will you handle angry customer who failed to get a ticket because it is already sold out?

Apologize and tell him that you will try to make it up to him by giving him an extra week free of charge at another time and several free dinners.


Why customer service excellence is important?

based on my experience, customer service is first person to handle with customer problem. they represent how does the company value is being integrated in pragmatic solution


How do you handle a cancerian woman who has been hurt by you?

Apologize and be more careful in the future.


Why is customer service skills so important in todays job market?

Many jobs and careers require some form of contact with those in a customer role. Being able to handle that contact is usually an important part of those jobs; arguably the most important.


What should you do when a customer walks out without paying?

When a customer walks out without paying, you should calmly and politely approach them to remind them of their unpaid bill. If they refuse to pay, you should contact a manager or security to handle the situation. It is important to handle the situation professionally and avoid confrontation.


How do you handle a customer complaining of chipped windscreen?

Can handle " Marking Information System"


Give an example of the steps you would follow to take care of an angry customer?

Give an example on the steps you would take to take care of an angry customer