Do Matrix structure be adopted only as a last resort because the dual chain of command create problem?

Answer 1

While a matrix structure can introduce complexities due to its dual chain of command, it is not necessarily a last resort. Organizations may adopt it to enhance flexibility, improve collaboration across departments, and better utilize resources for complex projects. However, successful implementation requires clear communication, defined roles, and strong leadership to mitigate potential conflicts and confusion. Ultimately, the decision should be based on specific organizational needs and the ability to manage its inherent challenges.