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To start a BPO you need to first register with NASSCOM they will check your integrity and certify your concern. Then you should have a good business development team they will search and analyze internet for information and get projects or for having your own BPO you need the trust of the foreign clients. This can be created only through show casing your talents and quality of work.
One of the first things you need to do to start a BPO in India is research your competition. When you find out more about their operations, you will have an idea about how to run your business.
WIPRO BPO stands for the Business Process Outsourcing division of the company WIPRO