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In US, I was able to contact Air New Zealand at 800-262-1234. When I provided the 9-digit code (not the actual ticket number) which appeared on my Air NZ boarding pass stub, the operator was able to provide me with the actual 13-digit ticket number for each segment of my flight.

For example, this 13-digit ticket number is the piece of information I needed to claim missing United Airlines frequent flier program credit for several Air NZ flights I had previously flown.

Hope this helps someone else...

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16y ago

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