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Well, ITIL is a Certification that is for the IT Service Industry. At a high level, it is a framework for delivering high quality IT Services. According to the official ITIL Website, the definition for ITIL is:

"ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business."

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ITIL also describes processes, procedures, tasks, and checklists which are not specific to any singular organization or technology. These practices can be applied to knowledge management strategies and can be used with ITSM software.


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ITIL is a widely accepted approach to IT Service Management and is a collection of best practice drawn from a wide range of industries and countries. The ITIL Foundation Level is an entry level qualification for people entering the IT Service Management profession.


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What is itil certification?

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Well, ITIL is a Certification that is for the IT Service Industry. At a high level, it is a framework for delivering high quality IT Services. According to the official ITIL Website, the definition for ITIL is: "ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business."


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ITIL is IT Infrastructure Library. ITSM is IT Service Management. These two IT services have become firmly established for providing quality IT services.


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If you are asking about Project Management certifications like PMP and comparing it with ITIL, then PMP is better than ITIL


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