answersLogoWhite

0

The Ritz-Carlton won the Malcolm Baldrige National Quality Award for its exceptional commitment to quality management and customer service excellence. The company implemented a comprehensive service model that focuses on empowering employees, fostering a culture of continuous improvement, and maintaining high standards of operational efficiency. Their dedication to creating memorable guest experiences and consistently exceeding customer expectations set them apart in the hospitality industry. This holistic approach to quality and service has made Ritz-Carlton a benchmark for excellence.

User Avatar

AnswerBot

1w ago

What else can I help you with?