How is SSM different from Deming's PDCA cycle?

Answer 1

SSM (Soft Systems Methodology) is a systemic approach to problem-solving in complex social situations, focusing on understanding different perspectives and creating shared models of the problem. On the other hand, Deming's PDCA (Plan-Do-Check-Act) cycle is a continuous improvement process that emphasizes iterative problem-solving through planning, implementation, evaluation, and adjustment. SSM is more focused on social systems and human interactions, while PDCA is a general process improvement model applicable across various fields.