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The service environment essentially shapes the customer experience and influences perceptions of the brand. It encompasses physical elements such as layout and design, as well as intangible aspects like atmosphere and customer service. A well-designed service environment can enhance the overall value proposition by creating a positive and memorable experience for customers, ultimately leading to increased satisfaction and loyalty.

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1y ago

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Continue Learning about Natural Sciences

Why does the number of electrons have little effect on the overal mass of an atom?

Electrons are very light. Protons are approx. 1800 X the mass (rest mass to be presice). Neutrons are about the same mass a protons. So the mass of all the electrons has little effect.


What is the overall effect of methane compared to carbon dioxide?

Methane is a potent greenhouse gas, 21 to 25 times more potent than carbon dioxide. Some estimates put this value at up to 33 times more potent. The overal impact of methane on global warming is estimated to be about half of carbon dioxode's impact due to the lower concentration in the atmosphere.


Would a 12volt lamp use more electricity using a transformer?

Electricity use is measured in watts (energy). Power is enery use in a unit of time (watts per hour or watt/hr). The electric companies charge us for the number of watts we use in hours, or watt-hours. A watt is 1volt times 1 amp. An electric bulb rated at 120 watts at 12 volts will draw a current of 10 amps. A 120 watt bulb using 120 volts will draw one amp. The filment in a 12 volt build must by necessity be of a larger diameter to carry the higher current, but will use the same energy 120 watts. Of course when we use the transformer it has losses which will add to the overal electrical consumption but it will normally be small. Motorhome use this 12 volt lighting scheme to great advanage by using 12 volt lighting run on DC batteries and only uses the engine or generator every now and then to charge the batteries.