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CTI Components
"Computer telephony integration (CTI) is technology that allows interactions on a telephone and a computer to be integrated.
- Launch Online Applications - Based upon caller information, specific PC, Unix or Web applications can be automatically launched using our telephony software.
- Caller Identification (ANI) - Information from an existing database can appear on-screen when your telephone rings and remains on the screen during the call.
- Called Number Identification (DNIS)- Specific campaign information can be displayed from the application based upon the number dialed by the caller.
- IVR Collected Information - Data collected by the phone from the caller (DTMF signals and recorded information) can be passed to your application by our phone software. Our computer telephony integration software manages this process and frees agents to be more productive.
- Auto Dialing - Point and click any phone number in your computer database or softphone and the telephone will dial the call - a must for maximizing the productivity of outbound telemarketing or call center service desks.
- Voice Broadcast - Calls can be automatically broadcast to large numbers of individuals playing recorded messages - ideal for emergencies or mass communications.
- Predictive Dialing - Calls can be launched from our phone dialer and connected to your agents using our computer telephony software.
- Online Call Center Reporting - DSC computer telephony products includes online reports plus the ability to customize reports and graphs to your specific needs."
The preceding information was found on the websites listed in the Related Links section below.
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When was Mind CTI created?
Mind CTI was created in 1995.
When was CTI Consultants created?
CTI Consultants was created in 1984.
When was CTi Variety created?
CTi Variety was created in 1999.
When was CTi International created?
CTi International was created in 1998.
When did CTI Records end?
CTI Records ended in 1992.
When was CTI Records created?
CTI Records was created in 1967.
What is the population of Mind CTI?
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Which of these is NOT an example of sensitive information a CSI a CUI a CTI or a FOUO?
CTI
When was CTI Education Group created?
CTI Education Group was created in 1979.
What is the motto of CTI Education Group?
The motto of CTI Education Group is 'You're Made For Life'.
What is the symbol for CTI BioPharma Corp in NASDAQ?
The symbol for CTI BioPharma Corp. in NASDAQ is: CTIC.
What is the symbol for CTI Industries Corporation in NASDAQ?
The symbol for CTI Industries Corporation in NASDAQ is: CTIB.
