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The water pipe is not properly grounded AND there is a ground fault or neutral imbalance in the house. Alternatively, there could be a neutral problem. In an ideally balanced house, the current on one hot leg balances the current on the other. This means that there is no current on neutral. In practice, there is some imbalance, and that common mode current does flow on neutral. If a circuit has a ground fault, the current return for that circuit is on ground, instead of neutral. That is wrong, and must be corrected. However - neutral and ground ARE connected together at the distribution panel. They are also connected at the street, so imbalance current could flow through ground instead of neutral. How much voltage is dependent on how much impedance. If there is a voltage at the house ground, and no ground fault or major imbalance, it calls into question the adequacy of the ground path, however, it is also possible that neutral is open, causing the imbalance current to flow through ground alone.

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