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When communicating with service users, it's essential to use inclusive language that respects diverse backgrounds, cultures, and identities. Tailoring communication styles to meet individual needs—such as providing information in multiple languages or using accessible formats—ensures that everyone can engage effectively. Actively listening and being sensitive to different perspectives fosters an environment of trust and respect. Additionally, being aware of and addressing any potential biases in communication helps promote equality and inclusivity.

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2mo ago

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