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The core and supplementary services vary from industry to industry. In case of airline industry the core service is reaching destination safe and in time. while providing food is a supplementary serive in airline it is a core service in hotel industry.

Supplementary services

Order taking, provide information, consultation, safekeeping, hospitality, billing, payment, exceptions

supplementary service is also called the augmented product

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Distinguish between core service and supplementary service?

Core service is the primary service offered. On the other hand, supplementary services are those given as a bonus and are not a must.


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Core industry can be defined as the main industry. In most countries, there is a particular industry that seems to be the backbone of all other industries and that qualifies to be the core industry.


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Core competencies are organizational and individual strengths that improve a company's bottom line. Companies define core competencies from an organizational standpoint, as well as from a recruitment perspective. Organizational core competencies have a wide variation, depending on company size, industry, human capital and business operations. Recruitment-based core competencies are pretty standard across the board, however. Employers, therefore, define individual core competencies with more consistency than certain organizational core competencies.

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