A customer may not be entitled to a refund or replacement if they change their mind about a purchase, especially in cases where the item is not faulty and the retailer has a clear return policy stating that returns are only accepted for defective products. Additionally, if the product has been used or damaged by the customer after purchase, this may void the right to a refund or replacement, as many retailers have policies that exclude returns for items that show signs of wear or misuse.
  Share of customer is the percentage of customers that buy a company's product of all customers purchasing in that product category
how do you offering additional product or services to a customer
Offer them something that's similar
because the company know that the particular product or services have high demand in the market.May be the price of the product in the market is low,they want to increase the price of the product .so moving stocks to the market very slowly . customer's started enquiring the less availiabilty of the product .
A product-oriented business may face several shortcomings, including a lack of responsiveness to customer needs and market trends, as the focus is primarily on the product rather than the consumer. This can lead to missed opportunities for innovation and adaptation, resulting in decreased competitiveness. Additionally, such businesses may struggle with inventory management and resource allocation if they overproduce based on their product vision without sufficient market demand. Overall, a narrow focus on products can hinder long-term growth and customer satisfaction.
Is there a shipping or customer number to identify the blankt when shipped for your repair or replacement?...
You are a sales manager for a particular brand of mixer and blender Frame a sample bad news letter telling a customer about that her claim for the product replacement is reject
Supplier supplies product to the customer and the customer buys the product
You can find reviews for the Asics Kayano 18's on Amazon.com, right under the product there will be section entitled "reviews" and it will provide you with customer reviews.
Just show the benefits to the customer of the product .
Do you mean the convenience of a product. You have to tell the customer what the product is, what it does and what's in in for him
The Harry Potter video games are developed by EA games. EA's customer support will supply replacements for legally purchased lost product codes.
Yes, there is definitely a relationship between product performance and customer satisfaction, although product performance is not the sole reason for customer satisfaction. It's a pretty simple formula, if the product performs well either to or above the customers' expectations, then their satisfaction of the product improves. If a product does not perform well, or is below the customers' expectations, then customer satisfaction decreases. Product performance is not the sole reason for customer satisfaction. Other factors include service, cost of maintenance, longevity of the product, consistency in performance of the product, and customer loyalty wherein someone may be more satisfied with a product that performs inferior to another simply because the customer is loyal to that product or company.
Here are the following challenges as customer service position:Dealing with different customersResolving the customer's concernEducating the customers about the product/serviceConvincing the customer to buy the product/service
The game manufacture, Ubisoft, will replace lost product CDs for a $5 fee. You need to contact them through their customer support. See the related link below.
What are the marketing implications for different customer and product types in industrial marketing?
  Share of customer is the percentage of customers that buy a company's product of all customers purchasing in that product category