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Can you file a complaint against a company if you are not their customer?

Sure you can. If you had a negative experience with a company you can always file a complaint. One place being the BBB. Being in the mortgage business, I always try to make the customers happy even if they decide not to do business with myself or my company.


What should a customer do when they encounter an unethical business practice at a small business?

You have several options to consider, assuming you wish to take action. 1. You can speak with the person who committed the unethical practice with the objective of helping them prevent a recurrence. 2. You can speak with the owner of the business about the unethical practice, with the same objective as #1 above. 3. You can write a letter of complaint to the local office of the small business association and/or other local governmental agencies. 4. If the small business is part of a larger franchise, you can write a letter of complaint to the headquarters (customer relations department) of the franchise.


Which of the following sentences is probbaly inappropriate for a complaint letter sent to a business?

I hope one day you have to deal with the same problems I am now so that you'll see things from the other side of the street.


Can you file a complaint to the Better Business Bureau even though the company your filing against is not a member with the Bureau?

AnswerThe Better Business Bureau takes complaints against all businesses, not just businesses that are members.Yes, this is true. However, with the new ratings system companies who pay to be with the BBB get better ratings. If you want to file a complaint against the BBB itself you cannot do so. The BBB originally started to advise clients indirectly of course, to shop or not shop certain businesses.Now the BBB asks for money and rakes in quite a bit from its "accredited business's"I would take a second look at how the operate and if this new buy in for ratings is beneficial to consumers or not.


What is another word you can use instead of complaint?

accusation