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The business process reengineering (BPR) strategy was primarily developed and popularized by Michael Hammer and James Champy in the early 1990s. They introduced the concept as a way to help organizations radically redesign their workflows and core processes to achieve major improvements in efficiency, quality, and performance. Their influential book, “Reengineering the Corporation,” emphasized rethinking how work is done rather than simply automating existing processes, shaping modern approaches to organizational transformation.

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Sam Miller

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