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recognition of the problem, search, evaluation of alternatives purchase decision, purchase act, post purchase evaluation then feedback cycle repeats
interpersonal determinants------- cultural influences family influences and social influences
personal determinants------ needs and motives, perceptions attitudes, learning and self concept
Wiki User
∙ 11y ago
- Need recognition: Consumer identifies a problem or desire.
- Information search: Consumer seeks out information about possible solutions.
- Evaluation of alternatives: Consumer compares different options available.
- Purchase decision: Consumer makes a decision on which product or service to buy.
- Post-purchase evaluation: Consumer assesses their satisfaction with the purchase.
Wiki User
∙ 13y agoThe five stages of the consumer buying process are as followed:
- Problem Recognition: this is where consumers realize that there is a difference between their current state and their ideal state.
- Information Search: this is where consumers start scouting for possible solutions by turning to information tools such as the internet, media, friends and family; they gather possible solutions.
- Evaluations of Alternatives: this is where they start cutting down the possible options by comparing it to their criteria and what they want from the product/service
- Product Choice: after evaluating their choices, they make a decision in this step and proceed with the purchase
- Post-purchase Evaluation: the final step is the post purchase actions, this includes feedback, positive and negative, and measuring the satisfaction from the product. This can be good or bad for your company. If the consumer is happy with the product they will spread good feedback that will leverage your brand/product, but if they aren't happy with it you are at risk of them spreading negative word of mouth marketing for you.
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What is serial ordering?
Serial ordering is the process of arranging items or information in a specific sequence or order. This allows for organization, retrieval, and understanding of the various elements in a structured manner. It is a fundamental cognitive function that helps in tasks such as remembering a list of items or following steps in a process.
How do you know if an opportunity is the right one to take?
You do a Pros and Cons list - get a sheet of paper or open a new file in your word processor and list everything that is good about the opportunity, then list everything that is bad or might be bad. Then, you can look at your lists and make a decision.
What are the steps for making a decision?
Identify the decision that needs to be made. Gather relevant information and consider all available options. Evaluate each option based on pros and cons. Make a decision and take action while considering the potential outcomes.
Is list a physical or mental verb?
"List" can be considered a mental verb as it involves the cognitive process of organizing information in the mind rather than a physical action.
Explain the various steps for developing a questionnaire?
Define the objectives and target audience of the questionnaire. Develop a list of clear and concise questions that align with the objectives. Organize the questions logically and consider the flow of the questionnaire. Pre-test the questionnaire to identify any issues and make necessary revisions.
List and define steps in the business buying decision process?
identify problems
What are the six steps in decisions making process?
The six steps of decisions are: state the situation, list the options, weigh the possible outcomes, consider values, make a decision and act on it, and evaluate the decision.
What are six step in the decision-making process?
The six steps of decisions are: state the situation, list the options, weigh the possible outcomes, consider values, make a decision and act on it, and evaluate the decision.
List the seven steps in the decision making process in order?
Define your problem.Gather information and resources.List options.Weigh, compare options.Make a decision.Make a plan of action.Evaluate the decision.
List the five steps of the listening process?
There are many steps in the listening process. It's important to listen.
What is strategic management plan list and explain the steps you strategic management process?
steps process strategic management
During which of the five steps of the decision making process should you ask yourself these questions How could I solve the problem What are my choices Who can I trust and talk to for help and guide?
list your options
What is the correct order of the decision-making steps?
(Apex) Identify the decision you need to make, list your options, list the consequences of each option, choose the best option and try it, and evaluate your decision.
What are the steps of benefit analysis in the correct order?
Be presented with a decision. List the costs of the decision. Figure out all of the benefits of the decision. Compare costs and benefits to see which is bigger.
Which of the following is the best way to indicate steps in a process?
Using a numbered list
What are the 8 Stages in a business buying process and what do they all mean?
1- List and define the steps in the business buying process.
Give an example of the production of a good and list as many of the steps in this process as possible?
i wish i knew the answer ;(
