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As a manager, my interview question is "can you suck up?". The best customer service workers are those who can let a customer yell and scream and still stand there with a smile and kill them with kindness. you need to forget that you have pride in yourself, and just make them feel as if they are the only ones on the planet. It is not easy, but that's what it takes.

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12y ago
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2w ago

To become a better service person, focus on actively listening to your customers, addressing their needs promptly and effectively, displaying empathy and understanding, and continuously seeking feedback to improve your service delivery. Additionally, developing strong communication skills, being patient, and staying positive can also help enhance your performance in service roles.

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