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What steps to take when talking out a problem between two people?
Wiki User
∙ 12y ago
you need to act as a mediator
let the first person go with his version of the problem, while the rest of you listen
let the second person answer the first persons questions if need be and then give his/her version of the problem
As a mediator you need to determine where the misunderstanding and miscommunication arose
As a mediator you need to offer your views and ensure an amicable resolution
Wiki User
∙ 12y ago
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