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The main purpose of a memo is communication, to inform, to request, to respond. A memo is no different in content than a business letter, the difference is that it is internal communication which stays within the organization and doesn't require the information necessary to be sent or mailed outside the organization.

Note: You may see a memo that is directed to an person or organization outside the origin organization, you may even receive one yourself. This is a pretentious effort, designed to appear casual, more friendly, or more intimate. Unfortunately, it has the opposite effect, it comes across as an artificial gesture.

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