This question will need to be answered based on a person's own personal experience. The employer will want to know what the specific person has done.
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
There are many ways that you can describe how you have gone out of your way to exceed a customer's expectations. Think of a time that you gave great customer service and describe that time. Perhaps, you helped a customer choose a better item than the one they were interested in. Or you may have alerted your customer to additional products that they would need to put together an item, and helped them find them.
One way that you may have helped a customer in a difficult situation is to calm a customer who was upset. You may have also helped a customer to make up his mind about something. Or you could have helped a customer put together and outfit for a very special occasion.
When I helped to calm an upset customer they were upset that they didn't receive an order. I kindly apologized and sent them extra benefits to use on their next order.
This is a common job interview question and one that requires preparation. You need to have a story to tell where you went out of your way to help a customer. Think of a problem that you helped a customer to solve with your expertise.
You can give examples about your family and friends for this question. You could talk about volunteering work that you have done in your life or when you helped a family member or friend through something.
I once saw a man carrying a woman who had twisted her ankle while hiking. He lifted her up and helped her walk to safety.
A complex problem I helped solve was when my friend was arguing with a girl .
It helped them explain and describe motion
For ANY complex problem that was ever solved, somebody helped solve it.
I helped get my office mate's neck tie out of a door!
how did the NAACP help??? in Rosa Parks situation??? how did the NAACP help??? in Rosa parks situation???