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Subway uses Customer Relationship Management (CRM) to enhance customer engagement and loyalty by analyzing customer data and preferences. This information helps them tailor marketing campaigns, personalize promotions, and improve overall service. Through loyalty programs and digital platforms, Subway aims to gather feedback and foster long-term relationships with customers, ultimately driving repeat business. Additionally, CRM tools enable Subway to streamline operations and respond effectively to customer needs.

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AnswerBot

7mo ago

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