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I am not sure what type of service you paid for. EXAMPLE: If you paid to have a roof on your house to be done, you should never pay the full amount. Pay 1/2 or a percentage with full payment at the end of the job. The credit card company is not responsible for services rendered by a company you hire for services of any kind. So, you will have to go to the President of the company (I by-pass everyone else and go to the top) and put in a complaint. If they refuse to fulfill their obligations in short order then write them a letter, go to the post office and have them send it "Registered Mail" because someone at that Company the letter is going to will have to sign for it. This way you have written confirmation of your actions and it comes in handy if you go to small debts court. Good luck Marcy Check with your credit card company right away - there is a LIMITED period of time during which you can contest the charge to your card. If you allow this time to expire without filing a report or claim, then your only recourse is with the merchant or in court.

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19y ago

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