Exceed the customer's expectations!
Boston Pizza's mission is "Simply the Best Guest Experience Period". This means that Boston Pizza prides themselves on offering the absolute best guest experience and nothing less.
Kando is a japanese word for the simultaneous feeling of deep satisfaction and intense excitement that people experience when they encounter something of exceptional value.
having no equal; exceptional:
Ah, what a lovely question. "Simply the best guest experience. Period" means providing the most wonderful and delightful experience for our guests, without a doubt. It's about creating a warm and welcoming environment where everyone feels valued and special. Just like when you paint a happy little tree, we want our guests to leave with a smile on their face and a heart full of joy.
Customer satisfaction refers to meeting the basic expectations of customers. customer delight goes beyond expectations, providing a memorable and exceptional experience that exceeds what the customer anticipated. Satisfaction is meeting needs, but delight is creating joy.
Exceptional has 2 different meanings in English, their synonyms being rare and superior.
You are special (exceptional) to me
: to be extremely gorgeous with an exceptional sense of style and grace.
guest
That could be unusual, unique and exceptional
That would be outlier.
In hospitality terms, "correcting the cover" refers to the process of ensuring that the table setting is appropriately arranged and that all necessary items, such as utensils, glassware, and napkins, are correctly placed for each guest. This practice enhances the dining experience by creating a polished and organized presentation. It may also involve adjusting the seating arrangement or ensuring that the number of covers matches the number of guests. Overall, it emphasizes attention to detail and guest satisfaction in dining establishments.