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Housing Development Finance Corporation Bank HDFC
HDFC Bank offers a wide range of personal banking services, NRI Services and finance products including savings and current.
419 Questions
Strengths : -
- Right strategy for the right products.
- Superior customer service vs. competitors.
- Great Brand Image.
- Products have required accreditation.
- High degree of customer satisfaction.
- Good place to work
- Lower response time with efficient and effective service.
- Dedicated workforce aiming at making a long-term career in the field.
Weakness : -
- Some gaps in range for certain sectors.
- Customer service staff need training.
- Processes and systems, etc
- Management cover insufficient
serajalam_2007@rediffmail.com
What is the swot analysis of hdfc bank?
Strengths : -
- Right strategy for the right products.
- Superior customer service vs. competitors.
- Great Brand Image.
- Products have required accreditation.
- High degree of customer satisfaction.
- Good place to work
- Lower response time with efficient and effective service.
- Dedicated workforce aiming at making a long-term career in the field.
Weakness : -
- Some gaps in range for certain sectors.
- Customer service staff need training.
- Processes and systems, etc
- Management cover insufficient
NAME-SERAJ ALAM
serajalam_2007@rediffmail.com
+918106727804
Hdfc bank Head office address?
The headquarters address for HDFC is 1st Floor,C.S.No.6/242,Senapati Bapat Marg, Lower Parel, Mumbai - 400 013. HDFC is based in Mumbai, Maharashtra.
dear m/s i open the accounts nre & nro accounts i want to know the if i diposit my money on nre can i withdrow my money fron nro account dear m/s i open the accounts nre & nro accounts i want to know the if i diposit my money on nre can i withdrow my money fron nro account dear m/s i open the accounts nre & nro accounts i want to know the if i diposit my money on nre can i withdrow my money fron nro account
What is the cheque bounce charges of HDFC?
cheque bouncing charges for HDFC are dependent on the type of account you may have, they may vary from INR100 to INR750, the best way to confirm the same for your account is to call the bank and ask them to answer it for you. One thing you always get for Free : An Advice
Who is the Ceo of hdfc bank India?
MD/CEO of HDFC bank............. Mr. Aditya Puri
Chairman:Deepak Parekh
What is the crm program for hdfc bank?
HDFC Bank has implemented CRMnext solution for bringing the sales process of all the products across all their 2500+ branches on a single platform. Following is a brief case study of CRMnext implementation at HDFC Bank
Challenges
· Single 360° customer view
- Fragmented customer information in various line of business and multiple systems
- Fragmented process for each product line and disparate systems
- Fragmented ownership
· Low visibility and challenges in monitoring
- Cumbersome process for monitoring of TAT
- Time consuming processes for reconciliation and generation of reports.
- Non-availability of status of fulfilment of customer forms and requests.
· Inefficiencies in cross-sell and up-sell
- Highly demanding and sensitive managed customer segment
- Low visibility of information to create opportunities
- Large customer base and associated data management challenges
Solution
· Single 360° customer view
- Customer insight by integration with data warehouse and other core banking applications
- Scalable and fault tolerant technology for hosting more than 25 million customers and 400 million related records
· Enhance productivity by providing
- Product/function specific workflows for end-to-end tracking of the fulfilment processes.
- Consolidation and streamlining of processes across functions and products
- Online accessibility to customer data to more than 15000 users.
· Cross-sell and up-sell capability at customer touch points
- Intelligent segmentation of customers
- Empower customer service and sales teams with automated cross selling and up selling opportunities
Ownership Experience
· Uptime: 100% (March 2008- March 2011)
· Application Quality
- Zero crashes
- Zero application led downtime
- Zero emergencies
From Annual Report 2010-11
"Having enhanced its cross-selling and up-selling capabilities through data mining and analytical customer relationship management solutions, the Bank's technology enables it to have a 360° view of its customers. Your Bank employs event detection technology based customer messaging and has deployed an enterprise wide data warehousing solution as a back bone to its business intelligence system."
Awards & recognitions for CRM
- IBA Banking Technology Awards 2010 Winner - Best Customer Initiative
- IDC FIIA Awards 2011- Excellence in Customer Experience
"We believe in CRMnext. With over 15000+ users & 2500+ branches and multiple integration points, it was hard for any system to match our expectations. But with CRMnext we have enjoyed 99.9% uptime availability and seamless scalability. It just seems perfect."
Rajesh Wagh, Vice President (IT)
HDFC Bank Limited
For more information visit http://www.crmnext.com
Organization structure of HDFC?
The Composition of the Board of Directors of the Bank is governed by the Companies Act, 1956, the Banking Regulation Act, 1949 and the listing requirements of the Indian Stock Exchanges where securities issued by the Bank are listed. The Board has strength of 12 Directors as on March 31, 2008. All Directors other than Mr. Aditya Puri, Mr. Harish Engineer and Mr. Paresh Sukthankar are non-executive directors. The Bank has five independent directors and seven non-independent directors. The Board consists of eminent persons with considerable professional expertise and experience in banking, finance, agriculture, small scale industries and other related fields. None of the Directors on the Board is a member of more than 10 Committees and Chairman of more than 5 Committees across all the companies in which he/she is a Director. All the Directors have made necessary disclosures regarding Committee positions occupied by them in other companies. Mr. Jagdish Capoor, Mr. Keki Mistry, Mrs. Renu Karnad, Mr. Vineet Jain, Mr. Aditya Puri, Mr. Harish Engineer and Mr. Paresh Sukthankar are non-independent Directors on the Board. Mr. Arvind Pande, Mr. Ashim Samanta, Mr. Gautam Divan, Mr. C. M. Vasudev and Dr. Pandit Palande are independent directors on the Board. Mr. Keki Mistry and Mrs. Renu Karnad represent HDFC Limited on the Board of the Bank. Mr. Vineet Jain represents Bennett, Coleman Group on the Board of the Bank. The Bank has not entered into any materially significant transactions during the year, which could have a potential conflict of interest between the Bank and its promoters, directors, management and/or their relatives, etc. other than the transactions entered into in the normal course of business. The Senior Management have made disclosures to the Board confirming that there are no material, financial and/or commercial transactions between them and the Bank which could have potential conflict of interest with the Bank at large.
BOARD OF DIRECTORS
Mr. Jagdish Capoor Mr. Aditya Puri Mr. Keki M. Mistry Mr. Vineet Jain Mrs. Renu Karnad Mr. Arvind Pande Mr. Ashim Samanta Mr. C M Vasudev Mr. Gautam Divan Dr. Pandit Palande Mr. Paresh Sukthankar
The current chairman is Deepak Parekh.
i guess it is "i m empowered to be with you, right through "
Please Tell me HDFC Bank Manimajra Chandigarh swift code?
This works as swift code.
IFSC code HDFC0000435.
Thaky Amit Sumal
Bangalore 25/1, Shankarnarayana building
Next to Rajeha towers,
M.G Road
Bangalore -560001
Banking Hours
Weekdays :
10.00am to 4.00pm
Sat :10.00am to 1.00pm HDFC House
51 Kasturba Road
Bangalore -560001
Banking Hours
Weekdays :
10.00am to 4.00pm
Sat :10.00am to 1.00pm Golden Towers
Next to Golden Enclave
Kodihalli Airport Road
Bangalore -560017
Banking Hours
Weekdays :
9.30am to 3.30pm
Sat :9.30am to 12.30pm Kormangla, No.9, Eterna
Kormangla Industrial Layout
Bangalore -560095
Banking Hours
Weekdays :
9.30am to 3.30pm
Sat :9.30am to 12.30pm No 8/24 Salco Centre
Richmond Road,
Bangalore -560025
Banking Hours
Weekdays :
10.00am to 4.00pm
Sat :10.00am to 1.00pm G-01, Tech Park Mall Area
Discoverer Building
International Tech Park
Whitefield Road
Bangalore -560066
Banking Hours
Weekdays :
10.00am to 4.00pm
Sat :10.00am to 1.00pm 63/1, Makam Plaza
3rd Main Road
18th Cross Road
Malleswaram
Bangalore -560005
Banking Hours
Weekdays :
9.30am to 3.30pm
Sat :9.30am to 12.30pm
Tuesday Road A-112 3rd Block,
KSSIDC Complex
Electronic City
Bangalore -560100
Banking Hours
Weekdays :
10.00am to 4.00pm
Sat :10.00am to 1.00pm
Why do you want to join hdfc bank?
Hdfc is one of the leading bank in India. and it is firstly recognised by Rbi.
I think here you will get all your answers related to HFDC Bank Swift Codes: http://swift-codes.blogspot.com/2008/01/hdfc-bank-swift-codes.html
