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we have the same problem with our optus samsungE250

phone says 'phone freezed'

we have tried buying a new sim card and ringing customer service (twice ) but the phone still says phone freezed and we can't use it

It's only a week old :(

This is the best way. Reset the phone. Do this by typing in #*7337#. I'm not sure if you have to take out the sim card. I think you do. But if it doesn't work with it out put it in and type it in the password place!! Hope this helps. It worked for me. All your info should still be on, but the skin will go to black. :D

XxBreezixX

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13y ago

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