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The error code e00013-0002 on a Canon IRC2380i typically indicates a problem with the fusing unit, specifically related to a malfunction of the thermistor or the fuser's temperature control. This error can prevent the printer from completing print jobs. To resolve it, you may need to check the fusing unit for any obstructions or damage, reset the printer, or replace the fuser if necessary. If the issue persists, consulting a technician or Canon support may be required.

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