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Before printing the envelope you need to go to the printer's options and select "envelope" from the drop-down media typelist. If you are using Word 2007 envelope printing it will go directly to printing without letting you confirm the printer and media type setting, using the last setting, so make sure to change it while the document is still onscreen, then "close", then do the regular "mailing" stuff. The envelope is way down the list of media type selections after "transparencies". It fixed the problem for me.

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17y ago

What else can I help you with?