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Hard full format follow these steps: 1- bettery full or at least 3/4 2- switch off ur mobile 3- press three keys simultaneously; green call key + * key + 3 number key 4- keep these keys pressed and now switch on ur moile 5- Don't let go keys until the screen shows "Formatting" which will start on screen from left hand side now ur mobile is at company settings Enjoy!

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15y ago

What else can I help you with?