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A piece of your battery cover may be broken. I'm having the same problem. The battery cover came off when I picked the phone up off the table. To put it back on, you need to slide the square angled pieces on the top end of the cover into the two square holes adjacent the hinge of the phone. Then there's two plastic studs that should pop into two matching holes at the bottom of the phone.

That didn't seem to work for me as only one side at the bottom would lock in. Then the wife noticed there's a small piece of plastic in the middle sides of the cover that lock the sides in place and hold the cover down. One of mine seems to be broken so I can't lock one side of the cover in place so the cover pops off easily.

Problem is, I don't know that I can buy a replacement cover. I'll likely have to buy a new phone.

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Wiki User

12y ago

What else can I help you with?