What are limitations of b2c in e-commerce?

Answer 1

The limitations/disadvantages of b2c in eCommerce happens to both of them businesses as well as to consumer as shown below:

Disadvantage for the Business-

• The competition is so vast on the web, there can be thousands of other online places of a customer to purchase the same product which you are offering.
• If your eCommerce site is not well operated or followed or applied to the updated technology, causing you to lose customers and sales.
• The last but not least, that is payment plans, getting people to attract to your site and engage with it, that is one thing and letting them to write to credit card information is another one.

Now it comes to consumer, the disadvantages in context to consumer as follows-

• Security issues: probably why the people not choosing to purchase online its only because of scams, frauds, and rip-off, people are scared to insert their credit card information on the web. Such kinds of things should be handled by someone online to whom consumers can trust.
• Customer service: Customers are not always satisfied by occurring transactions on the web, many a times it happens they don't get the which they are actually looking for or don't get answers at all. Consumers should be answered timely manner when they demand.

In short, B2C eCommerce is a term we all will be familiar with as time, and technology move along with it. As more people gain web access more and more problems occurs and sucess may occur in the world of eCommerce.