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Some of the phone system's pros and cons are:

Pros

  • Automated maintenance
  • Automated system upgrade
  • No more physical equipment/devices/hardware
  • Portability
  • Mobility
  • Great costs saver

Cons

  • Subscribers are locked-in with the provider
  • Limited SIP trunks
  • Call quality
  • Downtime
  • Limited purchase options
  • Security issues
  • Limited scalability
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